Información de Envío

Costo de Envío

Due to the size and weight of some of our products, they may ship to you via freight truck direct from the manufacturers. Each manufacturer has different shipping costs. Your shipping cost is calculated at checkout after entering your shipping address information.
Website shipping charges apply to the continental United States. Additional shipping rates apply for Alaska and Hawaii. Please call customer support at 888-840-0025 for shipping rates and availability outside of the continental U.S.

Información de envío

Some of our products ship to you via a freight carrier or truck. The carrier may contact you to schedule delivery. If your delivery location is outside a standard service area, we may arrange delivery to the nearest metropolitan hub and will contact you before shipping to confirm.

Es obligatorio que usted esté presente en el lugar de entrega en el momento de la misma; de lo contrario, podría incurrir en gastos de reenvío por parte de la empresa de transporte.

Please make sure you have at least two people to lift and unpack any larger orders. Drivers from the freight carriers are for delivery only and are not obligated to help with installation. You will have time to inspect your package.

Please read and follow the delivery information to better understand what is involved in the delivery of your order.

Preguntas Frecuentes

¿Qué es una entrega de mercancías?

A freight delivery is when an item that needs to be shipped weighs 80 pounds or more. Most items weighing under 80 pounds generally ship via ground shipping (UPS or FedEx). Anything over 80 pounds must ship by freight due to its large size and will come on one of the big semi-trucks you see on the freeway.
regular freight delivery truck

Our regular freight delivery includes Lift Gate service. A lift gate is a platform at the back of certain trucks that can lower a shipment from the truck to ground level. Your order will be lowered to ground level, but you are responsible for bringing it inside and any placement.

Tenga en cuenta lo siguiente: Si necesita que su envío se entregue en el interior de su vivienda, puede adquirir el servicio de entrega en el interior al finalizar la compra.

Standard “Back of Truck” freight delivery is a less expensive option. This is when your order is moved to the back of the delivery truck by the driver, but the driver is not responsible for moving your item off the truck. It is your responsibility to offload your item(s).

Tenga en cuenta lo siguiente: To change from our Regular Lift Gate Freight Delivery to a Standard “Back of Truck” Freight Delivery, call us at 888-840-0025.

La entrega en el interior del edificio consiste en que el conductor lleve los artículos desde el camión hasta la entrada del edificio. Generalmente, esto significa que los artículos se entregarán por la puerta principal o trasera, por ejemplo, en el vestíbulo o en una trastienda.
Puedes añadir la entrega a domicilio al finalizar la compra por un cargo adicional.

Tenga en cuenta lo siguiente: La entrega dentro del domicilio no incluye la entrega por un pasillo o subiendo escaleras.

Carefully read our return policies on our Return and Refund Policies page.
Note: If no one is available to accept your delivery, you will be responsible for any change fees or additional fees incurred from the shipping company.

Por favor, Contactar con nosotros if you have any changes that may impact receiving the delivery of your order.

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