Whitney Brothers Warranty

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15-Year Limited Outdoor Furniture Warranty 

Effective Date: August 15, 2025

Whitney Brothers®, located at 93 Railroad Street, Keene, NH 03431, USA, provides a non-transferable 15-year limited warranty to the original purchaser that the outdoor products it manufactures will be free from defects in  materials and workmanship for a period of 15 years from the date of shipment.

What is Covered 

This warranty applies only to outdoor furniture products manufactured by Whitney Brothers®. At its sole discretion  during the warranty period, Whitney Brothers® will repair or replace any product, part, or component covered by this  warranty that proves defective in material or workmanship under intended use.

What is Not Covered 

Normal wear and tear due to regular outdoor use over time that does not result from a defect in materials or  workmanship. Examples include (but are not limited to):

  • Color fading or weathering of finishes due to sunlight, rain, or temperature changes
  • Minor surface scratches, dents, or abrasions from daily use
  • Normal loosening of hardware or joints that may require periodic tightening
  • Natural variations in material color or finish from exposure to the elements
  • Damage caused by misuse, abuse, neglect, accident, or improper application

Products exposed to conditions beyond reasonable outdoor use, such as severe storms, floods, or prolonged  submersion in water

Any products that have been modified or repaired by parties unauthorized by Whitney Brothers® • Commercial loss, inconvenience, or incidental/ consequential damages

Limited Warranty for Certain Components and Accessories 

Certain outdoor furniture components and accessories not manufactured by Whitney Brothers® may carry a limited  warranty. This includes, but is not limited to:

  • Plastic or metal trays, bins, and tubs

Conditions of Coverage 

To qualify for warranty coverage, the product must:

Be assembled, installed, used, and maintained according to Whitney Brothers® published instructions. Improper  assembly (including failure to follow factory instructions) will void this warranty.

Be used under normal conditions for its intended purpose in outdoor educational or institutional settings.

Remedies 

Whitney Brothers®’ sole obligation under this warranty is to repair or replace, at its discretion, any defective product or  component that fails under normal use as a result of a defect in material or workmanship. Whitney Brothers® is not  responsible for any other costs, including but not limited to labor, freight, or loss of use.

Disclaimer 

This warranty applies only to the original purchasers who acquire new products from an authorized Whitney  Brothers® dealer. Any implied warranties, including merchantability or fitness for a particular purpose, are disclaimed  to the extent permitted by law.

Lifetime Limited Indoor Furniture Warranty 

Effective Date: August 15, 2025

Whitney Brothers®, located at 93 Railroad Street, Keene, NH 03431, USA, provides a non-transferable lifetime limited warranty to the original purchaser that the indoor products it manufactures (after January 1, 2012), will be free  from defects in materials and workmanship for a lifetime from the date of shipment.

What is Covered 

This warranty applies only to indoor furniture products manufactured by Whitney Brothers®. At its sole discretion  during the warranty period, Whitney Brothers® will repair or replace any product, part, or component covered by this  warranty that proves defective in material or workmanship under intended use.

What is not Covered 

Normal wear and tear due to regular use over time that does not result from a defect in materials or workmanship.  Examples include (but are not limited to):

  • Fading or discoloration of finishes due to sunlight or age
  • Minor scratches, dents, or abrasions from daily use
  • Normal loosening of fasteners that may require periodic tightening
  • Normal aging of materials such as fabric, foam, or wood grain changes

Damage caused by misuse, abuse, neglect, accident, or improper application including damage to writable  surfaces

Exposure to extreme and/ or extended environmental conditions (i.e. high humidity, extreme heat, water exposure) • Any products that have been modified or repaired by parties unauthorized by Whitney Brothers® • Commercial loss, inconvenience, or incidental/ consequential damages

Limited Warranty for Certain Components and Accessories 

Certain indoor furniture components and accessories not manufactured by Whitney Brothers® may carry a limited  warranty. This includes, but is not limited to:

  • Trays, cushions, and upholstered parts
  • Casters, hinges, and hardware
  • Plastic or metal bins, tubs, and shelf brackets
  • Electrical components and lighting

Conditions of Coverage 

To qualify for warranty coverage, the product must:

  • Be assembled, installed, used, and maintained according to Whitney Brothers® published instructions. Improper  assembly (including failure to follow factory instructions) will void this warranty.
  • Be used under normal conditions for its intended purpose in indoor educational or institutional settings. Remedies 

Whitney Brothers®’ sole obligation under this warranty is to repair or replace, at its discretion, any defective product or  component that fails under normal use as a result of a defect in material or workmanship. Whitney Brothers® is not  responsible for any other costs, including but not limited to labor, freight, or loss of use.

Disclaimer 

This warranty applies only to the original purchasers who acquire new products from an authorized Whitney  Brothers® dealer. Any implied warranties, including merchantability or fitness for a particular purpose, are disclaimed  to the extent permitted by law.

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